GDL Services Pvt. Ltd. is committed towards protecting personally gathered information including Personal Information as would be collected by the Company from you in the course of your access to and use of the services provided by the Company through the GDL CARE mobile application and website www.gdlcare.com and creation of your account on the Website.
Company’s effort to collect, process and treat the Personal Information of its users in compliance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Laws”).
- GATHERED INFORMATION BY THE COMPANY:
We collect personal data such as any data that can relate to you personally, such as your name, address, e-mail account(s), user behavior. We save the data provided by you to be able to answer to your questions. We delete the personal data collected in this context after its storage is no longer necessary, or we limit its procession where it is subject to legal obligations to retain data. For example, if you haven’t used the tool for more than a year, we may delete your account by notifying you through an email at your registered email account.
- ONLINE PAYMENT ACCES:
GDL Services Pvt. Ltd. does not access, store or keep any payment related data or information. All payment transactions happen using Secure Server Software through third party payment gateways and the Company does not have any control over the payment transactions, except for directing you to the payment gateway. Accordingly, the Company shall in no way be responsible or liable for any loss or damage due to any disclosure of your payment related information.
The Company hereby disclaims all its liability and shall in no way be liable or responsible for any loss or damage caused to you on account of intentional or unintentional disclosure of any Personal Information concerning your account and/or any information with respect to the online payment transaction using the credit card/debit card/cash card/net-banking/mobile wallet/UPI, etc. and/or the payment verification process.
- DISCLOSURE OF GATHERED INFORMATION
When any Personal Information is provided by you to the Company in the course of your access to the Website or for availing any services provided by the Company through the Website, that the Personal Information provided by you shall be used by the Company for the purposes of facilitating such request.
Company will not disclose your Personal Information unless the Company has received your permission or Company is required to disclose such Personal Information to comply with applicable laws and lawful requests by any governmental authorities.
In addition, the Company may record and share aggregate information of its users with selected
- SECURITY OF PERSONAL INFORMATION
The Company website is SSL certified security takes all reasonable steps to comply with the applicable laws to ensure that the Personal Information provided by you is stored in a secure environment protected from unauthorized access, modification, destruction or disclosure. To protect Personal Information against accidental or unlawful destruction, loss or modification and against unauthorized disclosure or access, the Company has implemented robust security practices and standards to guard your information. While the Company strives to protect your Personal Information at all times, the Company cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party. It is also important for you to protect against unauthorized access to your user name and password for your account and to your computer/electronic device. Be sure to sign off from your account on the Website in case you access your account from a shared computer/electronic device.
The Company would also like to caution its users about phishing attacks, wherein unscrupulous third parties seek to extract sensitive and confidential information from you by posing as a genuine website or by a sending an e-mail misrepresenting it to be from a genuine source. Please be careful while dealing with and/or responding to such e-mails. If you receive such a message claiming to be from the Company, then please do not reply to it and immediately contact the Grievance Officer.
The Company does share or sell any Personal Information collected through website or mobile application registration procedure.
- ACCESS TO THE PERSONAL DATA
For information collected through the Website, users can send an e-mail or letter to the Grievance Officer to:
To protect the privacy and security of our users, the Company will take reasonable steps to verify your identity before granting you access to your Personal Information that is collected and maintained by the Company Your personal information shall be retained till such time as required for the purpose or required under the applicable law, whichever is later.
- GRIEVANCE OFFICER
Name: Rahul Raj
Mobile: +91 9871141378
- GOVERNING LAW AND DISPUTE RESOLUTION
© 2021 GDL Services Pvt. Ltd. All rights reserved.